Transaction Monitoring with Integrated KYC

Financial institutions face a critical gap in efficiently managing suspicious transactions and adhering to KYC (Know Your Customer) protocols. This project proposes an integrated solution that streamlines KYT (Know Your Transaction) activities with comprehensive transaction monitoring.

Enhancing CRM Capabilities

Despite utilizing Salesforce alongside automation and chatbot functionalities, a critical gap exists in this organization's customer relationship management (CRM) strategy. The inability to effectively analyze customer conversations across various touchpoints (voice, email) hinders their ability to gain a comprehensive understanding of customer needs, emotions, and inquiries. This ultimately limits their potential for building stronger customer relationships.

Retention and Loyalty Management in E-Commerce

E-commerce and retail businesses often find it more costly to acquire new customers than to retain existing ones. A significant challenge lies in building robust customer loyalty and minimizing churn.

Supply Chain Management - Streamlining Operations

A consumer electronics hardware manufacturing company faced challenges in its supply chain operations, primarily due to inadequate demand forecasting and poor integration of data systems.

IBM Legacy Systems to MuleSoft Migration

The primary focus was on modernizing their platform using MuleSoft, replacing outdated IBM systems, and redesigning over 200 interfaces.

Enhancing Energy Management

A leading utilities company, already successful in its digital transformation with cloud-native ecosystems, seeks to further enhance its energy management capabilities.

Modernizing Utility Operations

A leading utility company is on a mission to modernize its operational framework. Having achieved notable success through a citizen-development initiative with low-code platforms, the company now recognizes the need for deeper technological integration.

Seamless integration of diverse healthcare systems

The challenge is to develop a unified digital healthcare network that is efficient, scalable, and secure, enhancing care coordination and data management across various healthcare systems.

Empowering Oncology Research with Data Activation and Integration

A oncology research organization is looking to transform its data management and analytics capabilities. They face challenges in integrating vast datasets, including clinical and genomic data, to accelerate cancer drug and diagnostic research.

Customer Returns

A retail business is experiencing challenges with its customer returns process. While the industry standard return rate is 14.5%, this business is facing a slightly higher return rate of around 16%, leading to increased operational costs and impacting customer satisfaction.